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Tel: 0208 893 4420
Fax: 0208 867 2767


Tel: 0800 043 1054
Fax: 0208 867 2767

Privacy Statement

Protecting your privacy is extremely important to us. Any information we collect about you will be used and kept in accordance with the Data Protection Act 1998.

We collect information about you so that we can process your order and to provide you with customer service. We do not keep data about you any longer than is necessary.

The information we collect about you includes: your name, address, telephone number and email address. You have the option to withhold any other information not required for the transaction.

Timbawood Direct Ltd will never pass on or sell any information we hold about you to third parties and all personal data will be held securely.

The information Timbawood Direct Ltd holds on you will be as accurate and up to date as possible. Please Contact Us if you wish to check any of the data we hold about.

We will ask for confirmation of identity before we enter into any discussion regarding data we hold about you. Should any of the data held about you prove to be inaccurate we will delete or correct it as soon as possible. We will not transfer your personal data outside the European Union without first gaining your consent.

We may use software to save information on your computer through a session cookie. This is done to track purchases from our site and for no other reason. If you do not want cookies you can modify your browser settings to prevent cookies being created.

If you wish to discuss our privacy policy please Contact Us.